Engage
You’re deciding how to fix the leak in your customer base. Three ways to work with me.
One
The Success Calibrators engagement
The firm quantifies your Churn Tax and Expansion Gap on your numbers, then builds the Revenue Success operating model your team runs. Three phases.
Phase 1. Diagnostic. 4 weeks. Your Churn Tax and Expansion Gap sized to your financials. Revenue Success maturity scored across 7 dimensions. NRR opportunity sizing. Projections built for your board.
Phase 2. Growth Blueprint. Segmentation and coverage, lifecycle engagement strategy, and the signals worth acting on before renewal. The operating mechanics run underneath, never the headline.
Phase 3. Oversight and Calibration. Monthly and quarterly cadence against the scorecard. Success fee at the outcome review, paid on measured NRR improvement.
Two
Speaking
The financial case for customer revenue, built for CEOs, CROs, CFOs, and PE operators.
See speaking topicsThree
Board and advisory
A small number of roles a year, where retention and expansion economics drive the thesis. By referral.
Start a conversationEmail me directly, or use the contact form. I respond to serious inquiries within 24 hours.