About Veronique Montreuil
I’m a revenue leader and the founder of Success Calibrators.
For 20 years I ran post-sale organizations as growth engines at PE-backed and NYSE-listed SaaS companies. $350M to $1B in revenue responsibility. Teams of 300 and more. 93 to 96% GRR. 115%+ NRR. I cut churn by three points and more, built expansion motions contributing 30% of top-line growth, and moved customer lifetime value across four companies: Semrush, Covetrus, Flexential, and INAP.
I started in Operations and Customer Experience. The biggest transformations happen where operational rigor meets outcome-based customer strategy. That perspective is the foundation of everything I build.
My approach
I don’t chase activity metrics. They look good on a dashboard and move nothing in the P&L. Every initiative I lead ties to retention, expansion, or lifetime value.
I built the Revenue Success operating model and the 7-Dimension Maturity Model, implemented at PE-backed and public SaaS companies. They translate into segmentation and coverage, lifecycle engagement, and the signals worth acting on before a renewal.
Why I built the firm
I founded Success Calibrators to make the model transferable. The firm quantifies your Churn Tax and your Expansion Gap, then hands your team the financial case and the blueprint to reverse both.
Beyond the work
Systems thinker. Dual Canadian-American citizen. Fluent in French and English. I have operated across North America and EMEA.
I take a small number of board and advisory roles with SaaS companies and PE firms where retention and expansion economics drive the thesis. By referral.